SHIPPINGUpdated 2 years ago

SHIPPING  

We are currently shipping in all locations in the continental USA for branded merchandise.

We have started shipping Origamis and keep an updated delivery timeline here.

Items that can be delivered now are being delivered based on the shipping choice you selected. 

USPS is only offered to APO and FPO addresses. The shipping cost to APO and FPO addresses will be more than the flat rate of $60.00. As of July 2021, the total cost to ship to an APO/FPO address is 166.60. Please contact us about the latest rate.

If you select USPS as your shipping provider, please understand that the U.S. Post Office does not guarantee estimated ship times. 

We cannot ship to P.O. boxes, not even with USPS, because of the size of the Origami. 

COVID Notice: Shipping takes longer than usual these days, so please keep that in mind when you place your order. Both the U.S. Postal Service and private carriers expect shipping delays right now. 

We'll get your items shipped as quickly as possible, but we, unfortunately, can't control how quickly shipping services can get your items to your doorstep. 

We've been getting reports of items marked as "delivered" 24-48 hours before they arrive. Again, we don't have control over the delivery, but please let us know if you don't receive your items within a few days of their delivery date. You will be provided with a tracking number by email when your product ships. 

INTERNATIONAL SHIPPING Time Estimates:

For orders outside North America, it may take weeks to receive your order, depending on the customs procedures of the receiving country. 

We currently offer rates for shipping to Canada and most of Europe to our Kickstarter backers only. We will add more rates as we build the shipping network across the world and offer these shipping options on our website as soon as possible. 

If you experience a delay in shipping, please get in touch with us within 30 days. 

UPS does not keep shipment tracking records past 30 days, so if you do not receive your shipment or your shipment is damaged, please get in touch with us within 30 days, and we will be happy to help.

You are also responsible for paying any governmental taxes imposed in connection with the use of the Site or the purchase of any products or services made available through the Site, including sales, use, value-added, and excise taxes. We have done our best to make our shipping rate all-inclusive and, to the best of our knowledge- have included any duty, fee, or other tax as part of the current rate.