DAMAGE AFTER ACCEPTING SHIPMENT

To file a claim, email support@origamipaddler.com  with a summary and images of the damage.

DAMAGE AFTER ACCEPTING SHIPMENT

 

If you have signed for and accepted the shipment, then noticed damage to your item, you have three (3) business days to file a claim from the date of delivery – any claims filed outside of this window may result in the claim being denied and/or the customer being responsible for shipping charges. 

To file a claim, email support@origamipaddler.com  with a summary and images of the damage.


Important Info:

Please note that we are not responsible for packages damaged or lost in transit or return shipping costs. We highly recommend adding insurance and tracking information to your package through a carrier such as USPS, UPS or FedEx.